Is there any way I can see the products before ordering?

Mountain Top Designs (MTD) will be at McPherson on specific dates known as our Showcase Dates.  We will have samples of our entire product offering to help you with type and sizing (youth, juniors and adult sizes).  We are typically set up in the quad area as school is dismissed for the day, so look for our display.

How do I pay for my order at Pre Orders?

On Pre Order Showcase Days, MTD accepts the following forms of payment:

Cash
Credit Card: Visa, M/C, Discover or AMEX
Personal Check  ($25 fee on returned checks)
Money Order or Cashier’s Check

Will I be able to purchase and take product on the Showcase Dates?

No. You will be able to place an order with us at the school on the Pre Order Dates. On the August Dates, you will be directed to the website to place your order.

When I order at the scheduled Pre Order Showcase Dates, how will my order be delivered?

All orders placed on the Pre Order Dates will be shipped directly to you by July 30, 2009.

Can I still fax my order form?

No, with the ability to place orders online, MTD is no longer accepting faxed orders.

Will I be able to purchase product online?

MTD is proud to continue with www.McPhersonLogoWear.com

This website will be continuing on July 31, 2009 where the entire product offering will be available for online ordering.

What shirt size should it get for my child or myself?

Sizes will vary from product to product (t-shirts to sweatshirts), but the following guidelines can be used:

Suggestions

1. When ordering Youth Polo and T-Shirts. Order the Youth Polo Shirt 1-Size Up from the Standard T-Shirt Size.

2. When ordering Youth fleece or outerwear garments, consider ordering one size up from polo or t-shirt sizing that your child wears.

Will these shirts shrink?

If the washing and drying instructions are followed on each garment, preshrunk cotton will not shrink.  Most manufacturers specify cold wash and tumble dry low.

How do I pay for my online order?

The only way to pay will be with a Major Credit Card (Visa, M/C, Discover, and AMEX).

When I order online, how will my order be shipped?

All orders are shipped Ground Freight Service with either Federal Express Ground or United States Postal Service Priority Mail. The choice of service is determined by MTD.

When I order online, what is the cost to ship my order?

When I order online, how long will it take to receive my order?

Most website orders will ship within 5 to 7 days from the date the order was placed.

I’m unable to add an item to my Shopping Cart on the Website?

The website now has Inventory Controls. If you are unable to add an item to your shopping cart, it means that item is Out-of-Stock.

Do I have to buy from you?

Every child attending McPherson must comply with the school’s dress code. Mountain Top Designs is the only authorized vendor for McPherson logo apparel (Shirts and Tops).

Returned product should be sent with means of tracking (USPS Priority Mail or UPS).

In the event of an exchange, corrected product will be shipped back to the customer at no additional charge

Refunds for credit card payments will be credited to the original credit card account. A refund check will be issued for all other forms of payment.

Can I exchange or return product that I purchased because I got the wrong size or color?

Yes!  Refunds and Exchanges must be completed within 30 days of Original Ship Date. 

As last year, returned product must be sent back directly to Mountain Top Designs. The method and cost of returning product to MTD will be the responsibility of the customer.

Can I exchange or return “Personalized” Product?

No. “Personalized” product can’t be returned (embroidered name). If the product has a personalized name, it is Non-Refundable or Exchangeable.

Can I exchange or return Discontinued Brands or “One-of-a-Kind” products?

No. Items that may not be exchanged or refunded are discontinued brands, samples, or “one-of-a-kind” items. These items (if available) would be on sale at the Showcase Dates, and would be labeled as “Non-Refundable or Exchangeable”.

How can I contact Mountain Top Designs if I have any questions?